Our Epic Guarantee

1

Smart, dedicated assistance.

With Zirtual, you'll never have to worry about your tasks being farmed out to a pool of incompetents. Instead, your dedicated, U.S. based Zirtual Assistant will personally handle all of your concierge requests. This allows your assistant to learn your preferences and provide the best possible service by building a profile based on your likes, dislikes, and concierge criteria.

2

Your sensitive stuff is safe with us.

Whether it's your email address, usernames or passwords, your dedicated Zirtual Assistant would rather fall on their sword than divulge any of your sensitive information to internet creepers! Each of our assistants go through vigorous background checks and filters before they're ready to work directly with you – our precious customer. Read more about how we deal with credit cards and sensitive data here.

3

It's not you, it's us.

If you're ever unhappy, or feel like your task wasn't executed properly, feel free to follow up directly with us at Zirtual HQ and we'll find you a new Zirtual Assistant to solve your problem. Still unhappy? We'll refund your purchase (up to 14days after initial purchase), or hand-deliver flowers and serenade you with our rendition of "Strangers in the Night".

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The Zirtual Difference

High-touch, relationship-centric assistance.
Our ZAs strive to build a relationship with each and every client so they can provide excellent service specifically tailored to their individual client’s needs.
College-educated and U.S. based assistants.
At Zirtual we’re passionate about creating jobs that offer purpose and freedom. Our ZA’s are either currently in university or graduates, who go through the rigorous Zirtual training program to become the best assistants they can be.
International service.
Even though all of our assistants are based in the U.S., it doesn’t stop them from handling clients from all 7 continents - including Antarctica! Our flexible hours and 24-hour or less turn around time allows our ZA’s to handle client’s needs from Paris to Tokyo.
Multiple unlimited Plans for a flat rate.
At Zirtual we hate nickle-and-diming as much as you do. That’s why we offer flat rate, monthly plans that require no long-term commitment and offer unlimited requests. Simply choose what plan fits you best based on the amount of time per task and the additional features you’d like included.