With Zirtual, you'll never have to worry about your tasks being farmed out to a pool of incompetents. Instead, your dedicated, U.S. based Zirtual Assistant will personally handle all of your concierge requests. Your assistant will learn your preferences and provide the best possible service by building a profile based on your likes, dislikes, and concierge criteria.
Whether it's your email address, usernames or passwords, your dedicated Zirtual Assistant would rather fall on her sword than divulge any of your sensitive information to internet creepers! Each of our assistants go through rigorous background checks and filters before they're ready to work directly with you – our precious customer. Read more about how we deal with credit cards and sensitive data here.
If you're ever unhappy or feel like your task wasn't executed properly, please feel free to be in touch with your Account Manager who will do his or her best to solve your problem. Still unhappy? We'll refund your purchase (up to 14 days after initial purchase), or hand-deliver flowers and serenade you with our rendition of "Strangers in the Night".
Zirtual clients are members of an exclusive community that offers world-class personal
assistance. We keep our memberships limited to preserve the highest levels of quality in both
our assistants and clientele. In order to ensure this, our plans are available based on
ZA capacity, client-fit, and member referrals.