Sharing Sensitive Information With Your ZA

We support the sharing of credit cards, passwords and other sensitive data through our partnership with LastPass when you work with a dedicated Zirtual Assistant. Using LastPass' advanced encryption technology and cloud-based data storage, your assistant is able to securely store your sensitive data and use it to access an account, make a purchase, or contact a third party on your behalf.

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Call or email your ZA

We recommend sharing your credit card numbers by phone and emailing passwords, usernames, and other sensitive data to your ZA's secure Zirtual inbox.

2

Bank-grade security in
the cloud

Your sensitive data is encrypted and stored securely in the cloud.

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Secure Access

Your ZA will only access your sensitive data when you send in a request that requires it, such as credit card purchases or logging into an online account.

Technology

Read more about LastPass' state-of-the-art technology and security measures below:

LastPass is an evolved Host Proof hosted solution, which avoids the stated weakness of vulnerability to XSS as long as you're using the add-on. LastPass strongly believes in using local encryption, and locally created one way salted hashes to provide you with the best of both worlds for your sensitive information: Complete security, while still providing online accessibility and syncing capabilities. We've accomplished this by using 256-bit AES implemented in C++ and JavaScript (for the website) and exclusively encrypting and decrypting on your local PC. No one at LastPass can ever access your sensitive data. We've taken every step we can think of to ensure your security and privacy.

Restricted Access

Your Zirtual Assistant and your Account Manager are the only people who have access to your sensitive data. Our thorough hiring and screening process includes state and national background checks and social identity verification. Each ZA signs an iron-clad confidentiality agreement with Zirtual to protect the privacy of every client. We believe that the cornerstone to any relationship is trust—this is why we take security and discretion so seriously and ensure that each ZA knows how to properly store and handle their clients’ sensitive data.

*For your safety we require written confirmation on all purchases over $500 and we restrict purchases over $2500 USD. This means if you need your ZA to purchase a flight for over $500 they will first have to send back a summary of the purchase. Once ZAs receive confirmation of this summary (this can be as simple as "okay") they can make the purchase. We realize this may slightly lengthen the booking process, but we do so to protect you from small mistakes that can lead to costly consequences.

Need to report a security vulnerability?

Please read our policy on Resposible Disclosure.